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All workWhite-label dashboard

Admin dashboard

Everything a subscription app’s back office needs, under one roof. White label, for any team with a subscription app or SaaS.

type
White-label dashboard
role
Design and engineering
status
In use at MyTurn, offered white label to other teams

Release notes

A subscription app needs more than the app. Someone has to manage its content, send push messages, answer customers, handle tickets and keep an eye on the numbers and the errors. Most teams stitch that together from separate services. We built it all into one dashboard that people who aren’t technical can run, first for MyTurn, and now offer it white label. No separate push service, analytics tool or error tracker to pay for and stitch together.

23modules in the MyTurn version
4staff roles, each with its own view
0code or database access needed

Added

Content and push, in every language

Edit the app’s content, write push messages and announcements per language, and choose who gets them.

Customer care inside the app

Your customers write from the app, and your team answers them like a chat, from one inbox.

Tickets for the back office

Anything that needs doing becomes a ticket, so the team can follow each one through.

Statistics, analytics and errors

Retention, churn and each subscription’s status, with errors grouped by cause and reopened if they return.

Architecture

The dashboard works through the product’s own backend, which checks the same staff roles again, and its overview reads from a copy of the database.

StaffFour roles, two-factor sign-in
DashboardReact, Mantine
BackendChecks each role again
The appIts customers
Read replicaFor the overview
# stack.yml
front_end: React, TypeScript and Mantine
api: Types generated from the backend’s contract
roles: Owner, support agent, read-only analyst, content editor
sign-in: Two-factor, with recovery codes
hosting: A container, or static on S3 and CloudFront
first_built_for: MyTurn

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next releaseMobile banking